Microsoft Technical Support Scams



Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into unnecessary technical support services that supposedly fix contrived device, platform, or software problems.

At best the scammers are trying to get you to pay them to "fix" a nonexistent problem with your device or software. At worst they're trying to steal your personal or financial information; and if you allow them to remote into your computer to perform this "fix" they will often install malware, ransomware, or other unwanted programs that can steal your information or damage your data or device.


It is very important to keep the following in mind:


  • Microsoft Technical Support will never ask or encourage you to register for Apple River State Bank's Online Banking Service or register for any online banking service.
  • Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer. Any communication with Microsoft has to be initiated by you.
  • If a notification appears with a phone number, don’t call the number. Error and warning messages from Microsoft never include a phone number.
  • Microsoft technical support will never ask that you pay for support in the form of Bitcoin or gift cards.

Click here to learn more about Microsoft Technical Support scams and other scams.

 

Resource: Microsoft Support